Privacy

Big Group Retail Limited collects customer information to communicate our products and services. We collect information including your name and email address that you provide when you contact us through this website. We also monitor site use and traffic patterns to improve our web site design and the products and services we offer. Big Group Retail Limited recognises that it must maintain and use customer information responsibly.

Big Group Retail Limited will not rent or sell your email address for any reason. We may disclose information about you to other members of the Big Group Retail Limited corporate family and as required by law.

By registering your information with us, you consent to Big Group Retail Limited sending correspondence regarding the website and services to the email address that you have provided. You can remove your email address from our list at any time by using the links in the emails we send you. Alternatively, you may email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include your email address along with your full name and we will remove you from our mailing list.

Big Group Retail Limited complies with the standards, procedures and requirements detailed in the Data Protection Act.
Cookies

A cookie is a small data file that is temporarily stored by your browser on your computer's hard drive. The Big Group Retail Limited website uses a number of cookies to operate and to gather marketing information on website usage.

Visitors to our websites

When someone visits www.biggroup-retail.co.uk we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website (www.biggroup-retail.co.uk). We will not associate any data gathered from this site with any personally identifying information from any source. If we do not want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies by Big Group Retail

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why:

Cookie Name Purpose More information
Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
Big Group Retail Preference site cookie acceptance bgrcookiebar

This cookie hides the cookie notification bar nothing more. It is only used to store your preference for this site. Storing your preference permanently will simply stop the cookie bar appearing but will not effect your ability to use the site.

 
Session cookie JSESSIOND These enable you to carry out some essential functions on our site, such as maintaining log in details for the session or a transaction. They also help by minimising the need to transfer information across the internet. They are not stored on your computer and they expire when you terminate your browser session.  

 

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage.gaoptout.

Youtube cookies

We embed videos from our official YouTube channel which may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos. To find out more please visit YouTube's embedding information page.

Links

Where there are links from the Big Group Retail website, Big Group Retail emphasises that it has no control over these sites, their content or the way in which they collect or use personal data. If you follow links to other sites from our website your data will be subject to the privacy policies of those sites. Big Group Retail therefore strongly advises users to check the privacy policy on any site they visit.

Security

We endeavour to take all reasonable steps to protect your personal information. All the data collected by us and data processed on behalf of various third parties is stored on a secure server. Our security includes the use of user authentication (username and password) 128-bit encryption and the use of secure direct lines to insurers.

Your Choices

  • You may opt out of receiving information from us by e-mail, telephone, fax or post.
  • To exercise either choice, indicate your wishes on the registration form or call: +44 (0)1635 524055, or indicate your wishes by email to This email address is being protected from spambots. You need JavaScript enabled to view it.

You may request a copy of the information held about you by writing to: Big Group Retail Limited, The Big Barn, Hambridge Farm, Hambridge Road, Newbury, RG14 2QG.

How to reach us

Our telephone and email contact details are:
Big Group Retail Limited
Tel +44 (0)1635 524055
or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact

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You can also call +44 (0)1635 524055 or send an email to info@biggroup-retail.co.uk